Frequently Asked Questions
Do I have to set up an account?
While it is not required to set up an account to place an order, for individuals, it is strongly recommended to save your shipping information for future orders
How do I set up an account?
Click REGISTER on the upper right-hand corner on the website, type your email address, then you can log in with your email address and password to access your account.
How do Coupon Codes work?
Our coupon codes must always be entered at check-out to apply. They do not apply to tax, and each coupon will have its own terms and conditions. Often, it is only possible to use one coupon code per order.
What forms of payment do you accept?
We accept Pay Pal and all major credit cards – Visa, MasterCard, American Express and Discover.
The item I want to purchase is sold out. What can I do?
Please make sure to email us at customer.service@innerbeautygifts.com so we can inform you when the item will be available again.
How do I become an authorized retailer?
If you own a retail store or retail website, we would love to work with you. Please click our retailer login located on lower part of our website and fill out username and password. Once we receive your information, we will ask you a few questions to approve your application. Once your application is approved (1-2 business days) you will be able to see wholesale pricing and begin placing orders directly through the website. Or, you can always email customer.service@innerbeautygifts.com, and we will help you place an order.
My order will not go through. What do I need to do?
Please email our Customer Service team directly at customer.service@innerbeautygifts.com. Please include your full name, email and phone number and they will be happy to assist you to continue your order process.
Do you ship to Alaska and Hawaii?
Yes, for shipping to Alaska and Hawaii, an additional $12 will be added to all shipping costs. Allow five business days after shipping for delivery.
Do you ship to US Territories?
Yes, for shipping to U.S. Territories, an additional $12 will be added to all shipping costs. Allow 10-15 business days after shipping for delivery.
Do you ship internationally?
Yes, please contact customer service at customer.service@innerbeautygifts.com for international shipping quotes.
Do you offer customized ornaments?
Yes, please contact us at customer.service@innerbeautygifts.com to discuss a project you are interested in. Minimum order quantity starts at 96 pieces.